VoiceBrief AI Support
Help for recording, transcription, AI brief generation, export, purchases, and privacy.
FAQ
How do I create a brief?
Record audio or import text, review the transcript, then generate an AI brief with Pro.
Why does the app ask for microphone and speech recognition?
Microphone access records audio when you tap Record. Speech recognition creates local transcripts.
How do I restore Pro?
Use Restore on the VoiceBrief Pro screen while signed into the Apple Account used for purchase.
Troubleshooting
If recording does not start, check iOS Settings > Privacy & Security > Microphone. If on-device transcription is unavailable or does not finish, VoiceBrief saves the recording and opens an editable brief so you can add or paste transcript text.
Contact
Email support@vshia.com. Include device model, iOS version, app version, and the workflow you were using. Do not send private audio or transcripts unless needed for support.