PracticeMint AI Support

Help for your local worksheet workflow.

Find concrete guidance for scanning, confirmation, purchases, export, privacy, and troubleshooting.

Getting started

Choose a learner alias, tap Review a worksheet, scan or import a file, confirm the equations, then grade and create focused practice.

Camera and Photos

Camera access is requested only after you choose the scanner and accept the neutral pre-prompt. Photos and Files use Apple pickers and expose only items you select.

Recognition and confirmation

Clear, flat, well-lit pages work best. Always confirm every number and operation before grading; handwriting recognition can be wrong.

Purchase and restore

PracticeMint Pro Lifetime is one non-consumable purchase. Use Restore Purchases with the same Apple Account. The app has no subscription.

PDF and CSV export

The PDF contains the practice page and a separate answer-key page. The CSV contains structured problem and answer rows. Both use Apple's share sheet.

Privacy and deletion

No account, ads, analytics, tracking, developer server, or cloud AI is used. Settings includes Delete All Local Data for learner aliases and saved reviews.

Troubleshooting

If recognition finds no equations, improve lighting, keep the page flat, crop unrelated content, or enter the equations manually.

If the Pro product is unavailable, confirm App Store connectivity and Apple Account availability, then try again. Restore Purchases does not charge again.

If export does not open, confirm there is free device storage, create the practice again, and choose a destination from Apple's share sheet.

Contact support

Email support@vshia.com with the app version, device model, iOS or iPadOS version, and the steps that caused the issue. Do not attach a worksheet containing personal information. We aim to respond within five business days.