Getting started
Name a session, select one source and two destination folders, then choose Scan & Preflight.
Support
Help with folder access, preflight, verification, and exports.
OffloadProof 1.0 supports iPhone and iPad on iOS or iPadOS 18 and later. No login is required.
Folder selection and access
The app uses Apple’s Files picker and stores security-scoped bookmarks only for folders you select.
Preflight warnings
Resolve unavailable folders, insufficient capacity, write failures, nested paths, or duplicate destinations before starting.
Verification and mismatches
Every destination file is read back and compared with the source. Mismatches remain visible until you explicitly choose to replace and verify again.
Reports and exports
A completed session can create PDF, CSV, and SHA-256 files locally, then Apple’s share sheet lets you choose the destination.
History and deletion
Removing a session or clearing history deletes only the local record. Source and destination files are not removed.
Frequently asked questions
Why do I see a same-volume warning?
Copy A and Copy B appear to be on the same reported storage volume. Two folders on one device are not independent physical copies; choose separate storage when independence matters.
Why did a source-changed issue appear?
A source file’s size or modification date changed during verification. Stop writing to the source, reconnect it if needed, then start a new verification session.
Can I pause and resume?
Yes. OffloadProof checkpoints after each verified file. Keep all selected locations available when resuming.
Can deleted history be recovered?
No developer cloud copy exists. Export reports before deleting history if you need to keep the record.
Troubleshooting
- Folder unavailable: reconnect the drive or sign in to the selected File Provider, then select the folder again if access expired.
- Cannot preflight: choose three distinct, non-nested folders and confirm both destinations are writable.
- Insufficient space: free destination capacity or select another destination before starting.
- Mismatch remains: inspect the source and destination first; replacement is available only after explicit confirmation.
- Export cannot save: confirm the session completed, verify free device storage, and choose another destination in Apple’s share sheet.
Contact
Email support@vshia.com. We normally respond within two business days. Include OffloadProof version 1.0, device model, OS version, expected result, actual result, and reproduction steps. Do not attach private files or manifests unless you deliberately choose to share them.