MasterKeep AI Support

Help from folder selection to separate export.

Use these instructions for Files access, local evidence, relationship review, Base Report, Master Pack, MasterKeep Pro Lifetime, and privacy.

Getting started

Open MasterKeep, choose one project folder, wait for local analysis, inspect every candidate file group, save a decision for each relationship, then open Export. The bundled Example Project is clearly labeled and can be used to learn the flow.

Files access

MasterKeep receives only the folder you choose through Apple's Files picker. It does not request Photos library, camera, microphone, contacts, location, notifications, local-network, Bluetooth, HealthKit, or tracking permission.

Example Project

The bundled Example Project is tutorial media, not real user activity or a promised result. Select your own folder when you are ready to analyze your files.

Understanding evidence

An exact label requires matching SHA-256 values. Other labels may use on-device Vision feature prints and deterministic crop-aware visual comparison only as supporting evidence with separate filename or folder context. They remain probable, context-only, or unresolved. Proprietary creative formats are opaque, and video uses representative frames rather than codec I-frames.

Reviewing relationships

For each link, choose confirmed derivative, keep independent, or unresolved. Only confirmed derivatives may be left out of a new Master Pack; the candidate master and every independent or unresolved file remain included.

Purchase and restore

Open Settings or the Master Pack action to view MasterKeep Pro Lifetime. Apple shows the current storefront price. Restore Purchases checks the same Apple Account for the one-time non-consumable. Privacy Policy and Apple Standard EULA links are visible on the paywall.

com.vshia.masterkeep.pro.lifetime

FAQ

What are the file limits?

Free audits support up to 40 supported files in one selected folder. MasterKeep Pro Lifetime supports up to 1,000 supported files.

Which creative files are supported?

Version 1.0 recognizes common images such as JPEG, PNG, HEIC or HEIF, TIFF, GIF, BMP, WebP, and common camera RAW files; common video formats such as MOV, MP4, M4V, AVI, MKV, MTS, M2TS, MPEG, 3GP, and WebM; and selected creative-project formats including PSD, PSB, AI, Sketch, Figma, AEP, AEPX, and PRPROJ. System type detection may recognize additional image or video types.

What happens with a proprietary project file?

MasterKeep treats its creative contents as opaque. It can use filename, type, size, SHA-256, timestamps, and a system thumbnail when available, but it does not claim to understand layers, timelines, or edit history.

Can I choose a folder from iCloud Drive or another provider?

Yes, when the provider exposes it through Files. The provider may download a selected placeholder. That transfer is controlled by the provider; MasterKeep does not upload your media.

What does export history contain?

Pro keeps local export receipts in the app container so you can find prior output details. The receipt is not cloud sync, a backup guarantee, or proof of creative authorship.

Troubleshooting

If no supported files appear, confirm the folder is readable, selected media is downloaded, and the file count is within your current 40-file or 1,000-file limit. Hidden files, symbolic links, and package contents are skipped.

If folder access fails, close the picker, reopen it, and choose the folder again. If a File Provider reports an error, make the folder available on the device before retrying.

If no candidate file group appears, the local evidence may be too weak. Files remain available to the audit; MasterKeep does not force a relationship or remove anything.

If an item changed after analysis, analyze the selected folder again before exporting. MasterKeep blocks a verified copy when current bytes do not match the recorded SHA-256 evidence.

If export fails, check free device storage and retry. MasterKeep creates a new ZIP and will not overwrite an existing result. Source files stay untouched after a failed export.

If Pro is unavailable, check App Store connectivity and storefront status. A pending purchase remains locked until Apple finishes it. Use Restore Purchases for an existing lifetime entitlement.

Contact support

Email support@vshia.com with the MasterKeep version, device model, iOS or iPadOS version, and steps to reproduce. Replies are sent by email and timing may vary. Do not attach private media unless you intentionally choose to share it.

support@vshia.com · Privacy · EULA