TextFrame Support
Help for editing text posters, exporting images, restoring purchases, and understanding privacy.
Getting Started
Open the app, type your quote, add an author, and choose a template.
Purchases and Restore
Open Pro from the editor, purchase TextFrame Pro Lifetime, or tap Restore purchases.
Privacy
TextFrame has no account system and does not upload your text.
FAQ
Why is export blocked? Free export has a limited number of standard exports. Pro unlocks unlimited exports.
Why is a template locked? Studio, Prism, Vellum, and Graphite are Pro templates.
Where does the exported file go? TextFrame creates a temporary PNG and opens the iOS share sheet so you choose the destination.
Troubleshooting
- If export is disabled, make sure the text field is not empty and under the character limit.
- If a purchase is missing, tap Restore purchases from the Pro screen.
- If a share destination fails, try saving or sharing to another iOS destination.
Contact
Email vshia98@163.com with your device model, iOS version, and a short description of the issue.