StyleVisit Support

Help for your private salon visit workflow.

Find concrete guidance for photos, OCR, confirmation, reminders, purchases, sharing, export, deletion, and privacy.

Getting started

Open Brief, create a visit, choose Hair or Nails, add optional references, enter one instruction per line, organize if desired, review Keep, Change, and Avoid, then choose Confirm & Save.

Camera, selected photos, and OCR

Camera opens only after you choose a camera action. PhotosPicker provides only the image you select without broad photo-library access. Service-card OCR runs locally, and you must review the recognized text.

Confirmation and presentation

AI and local rules only prepare a draft from your original lines. Correct every item before saving. Present to Stylist shows only the confirmed brief for the selected visit.

Purchase and restore

StyleVisit Pro Lifetime is one non-consumable purchase. Restore it with the same Apple Account. There is no subscription, and restoring does not create another charge.

Share cards and exports

Review privacy toggles and the card preview before sharing. JSON backup is free. Pro adds more card formats plus PDF, CSV, and a complete ZIP containing confirmed briefs and locally stored photos.

Privacy and deletion

Delete one visit from its detail page or delete all local data in Settings. Files you previously saved or sent remain wherever you chose to place them.

FAQ

Does StyleVisit post to social platforms?

No. StyleVisit does not log in, scrape, auto-post, host a feed, or measure engagement. You choose an outbound destination in the iOS Share Sheet.

Can AI invent or rewrite my salon instructions?

No. Optional on-device AI can classify only the original lines you supplied. A validator requires every original line exactly once, and deterministic local rules remain the fallback. You confirm the final wording.

Are my photos, notes, or exports uploaded?

No. The developer has no server for app content. OCR, optional note organization, face detection, rendering, and export creation run on the device. A file leaves only when you explicitly share it.

Troubleshooting

If a photo does not load, choose it again and confirm it remains available in Photos. If Camera is unavailable, use PhotosPicker or type the details.

If OCR is incomplete, use a clearer image with readable service text, scan again, then correct the recognized text before organizing it.

If face detection cannot finish, StyleVisit hides photos in the share preview. You can keep them hidden or create a new preview from another image.

If the Pro product is unavailable, confirm App Store connectivity and Apple Account availability, then try again. Restore Purchases does not charge again.

If the share sheet does not appear, confirm the device has free storage, recreate the card or export, and choose an available destination.

Contact support

Email support@vshia.com with the app version, device model, iOS or iPadOS version, and the steps that caused the issue. Do not attach private salon photos or notes unless you intentionally want support to receive them. We aim to respond within five business days.