ScreenNest Cleaner Support
ScreenNest helps you review screenshots on your iPhone and sort short-lived codes, receipts, travel captures, chats, shopping records, and web clips. It scans on device, keeps your photos private, and gives you quick Keep, Remind, and Archive decisions without an account or cloud upload.
Browse topics below or contact us at vshia98@163.com.
Support topics
Getting started
Open ScreenNest, allow photo library access when iOS asks, and let the app scan screenshots on device. The app organizes likely codes, receipts, travel captures, chats, shopping records, and web clips for review.
Photo library permission
ScreenNest needs photo library access so it can find screenshots and show them for review. It does not upload your screenshots or library contents to our servers.
Deleting and recovery
ScreenNest does not delete automatically. When you choose to remove items, iOS handles deletion and usually places them in Recently Deleted so they can be recovered for a limited time.
Purchases and restore
ScreenNest Pro is purchased through the App Store. Use the restore purchase control in the app if you reinstall the app or move to a new device using the same Apple Account.
Troubleshooting
If the library appears empty, check iOS Settings > Privacy & Security > Photos and confirm ScreenNest has permission. Restarting the app can also refresh the local library scan.
Contact
Email vshia98@163.com with your device model, iOS version, app version, and a short description of the issue. Do not send private screenshots unless they are necessary for support.
Popular FAQ
It needs permission to find and show screenshots for local review.
Deleted items are handled by iOS. Check Recently Deleted in Photos when available.
Use the restore purchase control in the app while signed in with the Apple Account used for purchase.
Include your device model, iOS version, app version, and a short description of the issue.
No. Do not send private screenshots unless they are necessary for the issue you want help with.
Troubleshooting checklist
- Confirm ScreenNest has photo library permission in iOS Settings.
- Restart the app after changing Photos permission.
- Use Restore Purchases if Pro access is missing after reinstalling.
- Include app version, iOS version, and device model when contacting support.
Contact
Email vshia98@163.com. Average support response is usually within 24 hours on business days.