ReceiptFold 支持
查看 ReceiptFold 的扫描、导出、购买、隐私和故障排查帮助。
Support: vshia98@163.com
Support topics
Scanning receipts
Use Scan for paper receipts or Import for receipt images already in Photos. Keep receipts flat and well lit for the best text recognition.
Editing review results
Review merchant, amount, category, notes, and recognized text before using the exported CSV for bookkeeping or reimbursement.
CSV export
The export includes date, merchant, category, currency, amount, notes, and recognized text fields.
Purchases and restore
ReceiptFold Pro Lifetime is purchased through the App Store. Restore purchases from the Pro screen when reinstalling or moving devices.
Troubleshooting
If scanning is unavailable, confirm camera and photo permissions in iOS Settings, then relaunch the app.
Contact
Email vshia98@163.com with your device model, iOS version, app version, and a short description of the issue.
Popular FAQ
Camera access is used only when you choose to scan a receipt.
Use Restore purchases on the Pro screen while signed in with the Apple Account used for purchase.
Include device model, iOS version, app version, and a short description of the issue.
Troubleshooting checklist
- Confirm camera and photo permissions in iOS Settings.
- Use clear, well-lit receipt images.
- Restore purchases after reinstalling or changing devices.
- Include app version and iOS version when contacting support.
Contact
Email vshia98@163.com. Average support response is usually within 24 hours on business days.